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These terms and conditions form a legal contract between you and Your Point/Precision 1% (Rachelle Ltd.)

By using or or signing up for a membership with Precision 1%, you agree to accept these terms and conditions. Please read them carefully.

If you do not agree to these terms and conditions, you are not permitted to use or or sign up for or membership.

You should read these terms and conditions in conjunction with our privacy policy and security policy.


General terms


Your rights of use

You have permission to access and use and provided you comply with these terms and conditions. If you commit a more than minor breach of these terms and conditions, we reserve the right to cancel your membership and revoke your access to and If we cancel your membership, we may, upon request, provide you with a pro-rata refund of the remaining paid-up period.


Access to and

Your access to and is for your personal use only. You must not share this access with any other person or organisation. Please send all requests for business memberships to


No interruption

You agree not to interrupt or attempt to interrupt the operation of and in any way.


No commercial use policy

You may not use our reports, information or ratings in advertising or for any other commercial purposes without our prior written consent.



Consumer NZ owns the copyright for all content on and, unless stated otherwise.


Reproducing material

All and users are allowed to view and copy free materials from and for their own personal use. Members are also allowed to view and copy member only material for their own personal use.

Any other reproduction (including by electronic means) of and or any of our other publications, in whole or in part, is forbidden without our prior written consent. Please send requests to


Errors and updates

We reserve the right to add or remove material, and correct errors. If you find any errors on any part of and, please report them to


Links to other sites

Links within and are provided for your information. We do not endorse and have not verified any of the information available through any third party link on and We accept no liability for any loss caused as a result of any information or opinion contained in any third party link or your access to third party links on and


Linking to and

If you wish to link to our website, please email us at


No liability for damage

We will use our best efforts to keep and free from viruses and errors. However, to the maximum extent permitted by law, we do not accept liability for any damage or loss caused to your computer hardware, software, internet connections or other peripherals as a result of your use of and


Privacy and security

When you become a member of and, you will need to provide us with some personal information to set up a Precision 1%  account (see the sections on your personal information below). All personal information we collect about you is stored securely.

We do not store credit card details. Credit card details provided online are captured directly by a Payment Card Industry Data Security Standard compliant payment provider.

For more information about how we ensure your information is secure, please read our security policy.

For more information about how we use and store your personal information, please read our privacy policy.


If you have any complaints about the and service, please contact us at


Changes to terms and conditions

We may change these terms and conditions at any time. Each time you use and you are agreeing to the terms and conditions applicable at that time. We provide a link to these terms and conditions at the bottom of every page of and If we make substantial changes to these terms and conditions we will notify you of these changes 30 days in advance of such changes taking effect, in writing or by email to the address we currently hold for you.



The laws of New Zealand apply to these terms and conditions. Any dispute arising in relation to these terms and conditions will be resolved in accordance with New Zealand law.


Consumer Guarantees Act

Nothing in these terms and conditions limits your rights under the Consumer Guarantees Act 1993.


Contacting us

Please address any questions to customer services at

Personal membership

Personal membership gives you access to all DIY and DWY programmes and workbooks as well as group coaching calls.


All prices are in United States dollars (USD).  - therefore they are not subject to GST. If you are in NZ and would like to be invoiced separately, then please contact Rachelle on


Price changes

We reserve the right to change the prices for our products and services at any time. We will advise you of any such changes 30 days in advance of such changes taking effect in writing or by email to the address we currently hold for you. We will also publish any price changes on and

Promo codes

We may offer promotional discounts which can be redeemed through the use of promo codes. Each promo code is valid for a limited period only and we reserve the right to modify or cancel the promotion at any time.

Each promo code applies only to qualifying membership types, details of which will be specified in the promotion, and are subject to all restrictions set out in the offer.

Only one promo code can be used per transaction and cannot be combined with other offers.

If you are an existing member and wish to purchase a discounted membership as part of a promotion, payment will be required within the promotional period. The discounted membership will commence at the end of your current paid term.

Promotional discounts will apply to the first payment only. Subsequent payments will continue to be charged at the full price until you cancel your membership in accordance with these terms.

Promo codes cannot be used for corporate memberships.

Methods of payment

If you purchase any products or services online, you must pay by credit or debit card. Your card will be charged in USD.

When you make a purchase by credit or debit card, a temporary $1 charge may appear on your statement. This is a pre-authorisation used as a security check to ensure the card is valid. This $1 charge will not actually be deducted, and will be removed within 1-7 days of appearing on your statement.

Alternative payment methods such as direct debit, bank deposit or cheque are available for memberships paid yearly or 2-yearly. Please contact us to arrange.


First payment

When you sign up for a membership you will choose your payment frequency. If, for example, you choose to pay monthly we will charge your credit or debit card every month. We will process your first payment at the time of joining.


Subsequent payments

We will continue to automatically charge your credit or debit card until you cancel your membership (or we cancel it in accordance with these terms and conditions). If, for example, you pay yearly, we will automatically charge your card on a yearly basis until you cancel your membership.  

Payments will continue to be processed after your card expires if your bank issues you a replacement card that has the same number as the expired card.

We will charge your card for subsequent payments five days before your current paid-up period ends. 

The amount charged will be the same as your first payment unless we have notified you of a price change in accordance with these terms and conditions. 

If you have chosen to pay for a quarterly, yearly, 2-yearly or 3-yearly membership, we will send a reminder, in writing or by email, to the address we currently hold for you, that your next payment is due, at least five days prior to charging your card. We will not send a reminder that your next payment is due if you pay monthly.

Consumer magazine

Not all members receive Consumer magazine. If you choose a membership that includes the magazine, the first magazine you receive will be the next issue we publish.

Consumer magazine is published in February, April, June, August, October and December. The magazine will be sent to your nominated address.

Delivery of the magazine to an overseas address will incur an additional fee to cover international postage. If you live outside New Zealand and wish to receive the magazine, you will need to contact us directly to purchase your membership.

Your personal information

You agree to provide us with accurate and complete personal information necessary to activate your personal membership. This includes:

  • Your name;

  • Your email address;

  • Credit or debit card number, name on your card, card verification code (CVC) and expiry date.

To read more about how we use and store your personal information, please read our privacy policy.


Your obligations

You agree not to sell, assign or transfer your rights as a and member.

You agree to pay the membership fees published on and

You agree that you are responsible for any other charges (including internet connection charges) you incur in order to access and


Your username and password

You will need a username and password to gain access to and Your email address will be your username and you will select a password during registration.

When your membership begins

We will confirm your membership by email when your membership has been processed and your first payment has been received.


Security and unauthorised use

You must keep your username and password confidential. You are responsible for ensuring there is no unauthorised use of and under your username and password.

You agree to notify us promptly if you:

  • Suspect unauthorised use of your and account; or

  • Know or suspect loss or disclosure of your username or password.


Updating your personal information

If any of your personal information changes, you agree to notify us promptly, either by logging into and and updating your details in your My Consumer profile, or by contacting us at


Contacting you

We may contact you to:

  • Clarify details about your membership;

  • Advise you of changes to our terms and conditions or services;

  • Respond to any inquiries you make; or

  • Provide any information necessary for the operation and security of our site.


Email communications

All new members will be automatically signed up to receive email marketing communications. You can remove yourself from any email marketing communications by following the "unsubscribe" prompt at the bottom of each email.


Cancelling your membership

You may cancel your membership at any time. To do this go to the Membership section in your My Consumer profile on and and follow the cancellation instructions, or email

When you cancel, your membership benefits will continue until the end of your paid-up period. We may, upon request, provide a pro-rata refund of the remaining paid-up period of a membership paid quarterly, yearly, 2-yearly or 3-yearly.

You agree we may contact you after you have cancelled your membership to notify you about new Your Point or Precision1% products, services and promotions we think may be of interest to you. You can remove yourself from email marketing communications by following the "unsubscribe" prompt at the bottom of each email.

Problems with payments

If we cannot charge your credit or debit card or do not receive payment owing from you, we will send an email to your most recent email address.

If we are unable to contact you by email, or any other means, we reserve the right to suspend or terminate your access to and and cancel your membership.

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